Privacy Policy (Australia)

1. Collection of Personal Information

IH8C collects personal information when you place an order, create a booking, or contact us. This may include your name, contact details, address, and payment details. We only collect what is necessary to provide our services.

2. Use of Personal Information

We use your information to:

  • Process and confirm your bookings
  • Provide cooking and shopping services
  • Communicate about menu options, booking changes, and service updates
  • Comply with legal obligations

3. Storage & Security

We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no method of electronic storage is fully secure, and you acknowledge you provide information at your own risk.

4. Payment Information

Credit card details provided for shopping services are used only for that transaction and are not stored by IH8C.

5. Third Parties

We do not sell or share your personal information. We may disclose limited information to service providers (such as contractors, delivery partners, or IT providers) strictly as needed to provide services.

6. Marketing

With your consent, we may send you menu updates or area service announcements. You may opt out at any time.

7. Access & Correction

You may request access to, or correction of, the personal information we hold about you by contacting hello@ih8cooking.com.au.

8. Privacy Act Compliance

This policy complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).